.guide-launcher{position:fixed;bottom:24px;right:25px;z-index:20;border:1px solid #b4b8a4;background:#233c32;color:#f4f1e9;padding:14px 20px;box-shadow:0 5px 25px #182c2426;font:12px 'DM Sans',Arial,sans-serif;cursor:pointer}.guide-launcher>span{color:#d1bd96;margin-right:10px}.support-guide{position:fixed;inset:auto 24px 24px auto;margin:0;padding:0;width:390px;max-width:calc(100vw - 30px);height:620px;max-height:calc(100svh - 35px);border:1px solid #ccd0c0;background:#f6f3ec;color:var(--ink);box-shadow:0 15px 65px #132c2340}.support-guide[open]{display:flex;flex-direction:column}.support-guide::backdrop{background:#10251e26}.guide-header{height:auto;padding:20px;background:#233c32;color:#f4f1e9;display:flex;justify-content:space-between;align-items:center;flex-shrink:0}.guide-header>div{display:flex;align-items:center;gap:13px}.guide-symbol{width:37px;height:37px;border:1px solid #82917b;display:grid;place-items:center;border-radius:50%;font:14px Georgia,serif;letter-spacing:1px;color:#ddccac}.guide-header strong{display:block;font-family:'Cormorant Garamond',Georgia,serif;font-size:26px;font-weight:400;line-height:1.1}.guide-header>div>div>span{font-size:9px;color:#ced5c8;letter-spacing:.4px}.guide-header button{border:0;background:none;color:#f4f1e9;font-size:25px;cursor:pointer;padding:0 0 0 10px}.guide-demo{font-size:8px;letter-spacing:1.5px;text-align:center;padding:10px;color:#707c68;background:#e9ecdf;flex-shrink:0}.guide-messages{flex:1;overflow-y:auto;padding:20px;display:flex;flex-direction:column;gap:12px;min-height:0}.guide-message{font-size:12px;line-height:1.8;padding:13px 15px;background:#e7eadf;align-self:flex-start;max-width:95%}.guide-message.visitor{background:#304c3e;color:#f4f1e9;align-self:flex-end}.guide-choices{display:flex;flex-wrap:wrap;gap:7px;margin:0 0 8px}.guide-choices button{font:10px 'DM Sans',Arial,sans-serif;border:1px solid #aab69d;background:transparent;color:var(--ink);padding:9px 11px;text-align:left;cursor:pointer}.guide-choices button:hover{background:#e1e6d7}.guide-reading{display:block;border-left:2px solid #a28c64;background:#eeeee3;padding:12px 14px}.guide-reading strong{font-family:'Cormorant Garamond',Georgia,serif;font-size:22px;line-height:1.15;font-weight:500;display:block}.guide-reading>span{display:block;font-size:10px;color:var(--muted);margin-top:6px;line-height:1.6}.guide-compose{display:flex;margin:0 16px;border:1px solid #b9c0ad;padding:8px;background:#faf8f1;flex-shrink:0}.guide-compose input{min-width:0;flex:1;border:0;background:transparent;padding:7px;font:12px 'DM Sans',Arial,sans-serif;color:var(--ink);outline-offset:0}.guide-compose button{width:34px;border:0;background:#233c32;color:#f4f1e9;font-size:20px;cursor:pointer}.guide-footnote{font-size:8px;line-height:1.6;color:var(--muted);margin:10px 18px 14px;flex-shrink:0}.guide-sr{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.support-guide button:focus-visible,.guide-launcher:focus-visible{outline:2px solid #b49c73;outline-offset:3px}@media(max-width:600px){.guide-launcher{right:15px;bottom:15px;padding:12px 16px;font-size:11px}.support-guide{right:15px;bottom:15px;width:390px;max-height:calc(100svh - 30px)}}

.guide-conversation{display:flex;flex:1;flex-direction:column;min-height:0}.guide-conversation[hidden],.guide-review[hidden]{display:none}.support-guide{width:440px;height:700px}.guide-header strong{font-size:25px}.guide-assessment{margin:12px 16px 0;padding:12px;border:0;background:#294536;color:#f4f1e9;font:11px 'DM Sans',Arial,sans-serif;cursor:pointer}.guide-assessment[hidden]{display:none}.guide-reset,.guide-back,.guide-without-notes{border:0;background:none;color:#496140;text-decoration:underline;text-underline-offset:3px;font:10px 'DM Sans',Arial,sans-serif;padding:10px;cursor:pointer}.guide-reset{align-self:center}.guide-review{overflow:auto;padding:22px;flex:1;min-height:0}.guide-review h2{font-size:30px;margin:12px 0}.guide-review p{font-size:12px;line-height:1.8;color:#59694f}.guide-review>label{font-size:11px;display:block;margin:18px 0 8px}.guide-review textarea{width:100%;box-sizing:border-box;background:#faf8f1;border:1px solid #b2bea5;color:#294333;font:12px/1.75 'DM Sans',Arial,sans-serif;padding:12px;resize:vertical}.guide-review .guide-consent{display:flex;gap:9px;align-items:flex-start;line-height:1.6}.guide-consent input{accent-color:#294536;margin-top:3px}.guide-with-notes{background:#294536;color:#f4f1e9;border:0;padding:13px 15px;font:11px 'DM Sans',Arial,sans-serif;width:100%;cursor:pointer}.guide-with-notes:disabled{opacity:.45;cursor:default}.guide-without-notes{display:block;margin:10px auto}.assessment-approved-notes{padding:18px;background:#e8ecdf;border:1px solid #c4cfb8;margin:0 0 25px}.assessment-approved-notes h3{font-size:27px;margin:0 0 15px}.assessment-approved-notes textarea{display:block;width:100%;box-sizing:border-box;font:12px/1.7 'DM Sans',Arial,sans-serif;padding:10px;background:#fbf9f2;border:1px solid #bac7ac;min-height:140px;color:#294536}.assessment-approved-notes p{font-size:11px;line-height:1.8;color:#53634a}.assessment-approved-notes .button{border:0;cursor:pointer;padding:12px 15px}.guide-message{white-space:pre-wrap}.guide-review textarea:focus-visible{outline:2px solid #aa9070;outline-offset:2px}@media(max-width:600px){.support-guide{max-height:calc(100dvh - 30px);height:690px}.guide-header{padding:17px}.guide-header strong{font-size:23px}.guide-review{padding:18px}.guide-assessment{font-size:10px}}